A settled surface can affect how water moves, but restoring a concrete profile and solving a drainage problem are not the same job.
Follow the water before choosing the repair
Notice where water comes from, where it collects and whether irrigation or a downspout is involved. A low panel might be one part of the problem. Roof runoff, landscaping, leaking lines and groundwater can require different solutions. Take photos during wet conditions if you can do so safely.
What a lifting assessment should consider
Include nearby walls, thresholds, drains and the yard in the assessment. The desired lift needs to account for those relationships rather than simply making one panel match another. A useful plan explains the intended surface profile and any physical limits on the result.
What mudjacking does not promise
Raising a patio does not waterproof a basement, repair a foundation leak or lower groundwater. The Utah Geological Survey identifies several types of ground and soil hazards; a regional description is not a diagnosis for an individual home. Persistent water or movement may warrant a qualified drainage, structural or geotechnical professional.
Prepare a better request
Photograph the overall patio, the house connection and the pooling area. Describe whether the problem is new, seasonal or recurring after an earlier repair. Ask the contractor to identify any separate drainage work before you approve a lifting scope.
For further reading
The Utah Geological Survey's soil and rock hazard guidance describes why ground conditions need care. Its geologic hazard assistance page explains property-specific investigation and professional verification. These resources are not a diagnosis of your property.